Shipping policy
All orders are subject to a handling period before shipment, usually 1 - 2 business days.
You will then receive notification of shipment with full tracking information. Please allow 5-10 business days to receive your order, delivery times may vary depending on your country and product location. Generally, you can expect to receive your order within 7 business days or sooner. Please note that business days exclude Sundays and major holidays.
ESTIMATED DELIVERY TIMES
|
United States |
5-8 Business Days |
|
United Kingdom, Canada |
5-8 Business Days |
|
Europe |
7-9 Business Days |
|
Australia, New Zealand |
7-9 Business Days |
|
Singapore |
2-4 Business Days |
|
Rest of world |
7-12 Business days |
Shipping information
- Please note that during busy periods shipping times may be affected and you may have to check with your preferred courier as to their deadlines.
- We offer tracked delivery.
- All orders are shipped directly from our warehouse within 24-48 hours of the order being placed.
- The estimated shipping time begins from the day your order is despatched.
- Please note that we cannot make any changes or cancellations once an order has been shipped. When your order arrives, please contact us at support@sonees.com if you have any questions.
- Please note that during promotional periods, order processing and shipping times may increase due to the high volume of orders.
Free Shipping:
Processing time 1-3 Business Days
The total delivery time (Order processing and delivery) is 7 up to business days.
Express Shipping:
Processing time 1 Business Days
The total delivery time (Order processing and delivery) is 6 up to business days.
Where does my order ship from?
To save you money we ship our products directly from the manufacturer or our distribution centers located . These locations include the United Kingdom, China and the United States.